Shipping Information

Shipping Information

Shipping Options

We are committed to delivering your order promptly and securely. Here are our available shipping options:

  1. Standard Shipping: Reliable and economical delivery within 5-7 business days.

  2. Express Shipping: Expedited delivery within 2-3 business days for urgent orders.

  3. International Shipping: Available to selected countries. Delivery times range from 7-14 business days, depending on the destination.

  4. Same-Day Delivery (select locations): Place your order before 12 PM local time to qualify for same-day delivery.

Shipping Costs

  • Standard Shipping: Rates are calculated at checkout based on your location and order weight.

  • Express Shipping: Additional charges apply for expedited service; rates vary.

  • International Shipping: Costs depend on the destination, package weight, and selected courier services.

  • Same-Day Delivery: Fees vary by location and order size; available during checkout for eligible areas.

Order Processing

  • Orders are typically processed within 1-2 business days. You will receive a notification once your package has been shipped.

  • Processing times may be extended during peak seasons or sales events.

Order Tracking

  • Upon shipment, you will receive an email with a tracking number and instructions for monitoring your package.

  • Track your order through the courier’s website or our "Track My Order" page for real-time updates.

  • If you do not receive a tracking number within 48 hours of placing your order, please contact customer support.

Delivery Policy

  • Domestic Deliveries: Our delivery partners ensure timely and secure deliveries across the country.

  • International Deliveries: While we strive to meet estimated delivery times, international orders may be subject to customs clearance delays.

  • Missed Deliveries: If a delivery attempt is missed, the courier may leave a notification with further instructions or attempt redelivery.

Customs and Duties

  • For international orders, customs duties and taxes are determined by the destination country and are the responsibility of the recipient.

  • If you have concerns about potential fees, please contact your local customs office for clarification.

Important Information

  • Ensure your shipping address and contact information are accurate to avoid delays.

  • We are not responsible for lost or stolen packages marked as delivered. If this occurs, please contact the courier directly for assistance.

  • In the rare event of a damaged package, contact our support team immediately with photos of the damage and your order details.

Frequently Asked Shipping Questions

  1. Can I change my shipping address after placing an order?
    Yes, if your order has not yet been processed, contact our support team immediately to update your shipping address.

  2. What should I do if my order is delayed?
    Check the tracking details provided in your confirmation email. If the delay persists, reach out to our support team for assistance.

  3. Do you offer gift wrapping services?
    Yes, select gift-wrapping options during checkout for an additional fee. We’ll ensure your order is beautifully packaged.

For further assistance, please contact our customer support team at Contact us.